GMGlobalConnect offers essential resources for GM employees and dealers. It serves as a one-stop portal for information on dealer business operations, training, fleet orders, incentives, workbench data, service forms, and vehicle tracking.

GM, a global powerhouse, owns popular brands like GMC, Chevrolet, Cadillac, and Buick. Founded in 1908 by William C. Durant, GM not only designs and manufactures vehicles and parts but also holds stakes in various international companies. It ranks among the world’s top auto manufacturers and suppliers, boasting over 250,000 employees and facilities in more than 30 countries, with headquarters in Detroit, USA.

The updated GMGlobalConnect portal offers an improved visual experience, user-friendly navigation, workbench access, and real-time tracking, enhancing dealer operations and increasing sales through easy access to vehicle purchases and part orders.

Help Desk Support

The GMGlobalConnect Help Desk provides prompt and effective support to resolve dealer issues with the portal, ensuring optimal daily operations.

Purpose of the Help Desk

  • Technical Support: Assistance with login issues or other technical problems.
  • Account Management: Help with updating account details or resetting passwords.
  • Navigation Assistance: Guidance on using the portal’s features effectively.

Contacting the Help Desk

  • Phone: Call the dedicated line during business hours for immediate help.
  • Email: Send an email for non-urgent queries, with responses typically within one business day.
  • Online Chat: Available in some regions for real-time assistance.

Benefits of Using the Help Desk

  • Quick Resolutions: Minimizes downtime to keep your operations running smoothly.
  • Expert Guidance: Access to knowledgeable professionals familiar with the portal.
  • Resource Access: Directs you to additional resources and training.

Tips for a Smooth Help Desk Experience

  • Be Prepared: Have your dealer ID, relevant screenshots, and a clear issue description ready.
  • Utilize Resources: Check the portal’s FAQs or tutorials before reaching out.

The GMGlobalConnect Help Desk is here to ensure dealers have the necessary support to efficiently utilize the portal, aiding their business success.

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